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  • Job Industry:Information Technology
  • Position:Data Centre Operations Engineer
  • Reference No:A - 36
  • Location:
  • Job Description:
    • Provide simple technical support services including: Data Centre operations and service provisioning
    • Assist to equipment setup and decommission in the rack
    • Perform smart hands of customer request and tape backup Services
    • Perform general Incident handling and escalation to upper tier
    • Update equipment inventory management system and rack information.
    • Perform vendor co-ordination, arrange onsite access and escort vendors in Data Centres
    • Follow procedures, instructions and checklists to complete tasks with good quality
    • Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
    • Other duties as assigned by supervisors
  • Requirement:
    • HKCEE/ DSE or above.  IT-related qualification is an advantage  
    • Minimum 1 year working experience in computer operation
    • Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage
    • Understanding of data centre concepts (Space, Power, Cooling)
    • Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage
    • Possess professional certificates (i.e. CCNA, CDCP, ITIL) is definitely an advantage
    • Good communication and interpersonal skills
    • Willing to perform 24x7 shift duty
    • Able to work independently
  • Remarks:
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