Responsible for oversight of digital transformation services being delivered in Hong Kong, Macau and GBA
Provide strategic technical leadership in defining, developing, and delivering technology, data and digital strategies to ensure alignment with the company's goals and digital customer experience strategies
Develop a strong relationship with senior business leaders and application team leaders
Work with external partners and project teams to ensure a smooth transition of services from local business units to their Global Partners.
Establish and maintain communication with key customer decision-makers; lead and coordinate pursuit teams and ensure all demands are captured and timelines are met
Support local Service Managers across the region, ensure services being provided to the business are in line with contractual obligations and opportunities shared across the Global Infrastructure function for continuous improvement
Ensure Security Vulnerabilities are actively managed, support Security Incidents in the region
Requirement:
University degree or above in Computer Science or other related discipline(s)
At least 10 years of professional experience in digital transformation/ application modernization/ software development services and demand management
Competence in project implementation consulting and major incident management
Proven track record in a senior management digital transformation position within a multinational company
A service-oriented personality focused on the delivery of the best possible user experience
Experience working in an international environment as well as cultural sensitivity in a multinational environment
Strong Leadership, professional attitude – and leading by example
Capable of self-organizing and prioritizing the work in an effective manner
Flexible and adaptable – capable of changing the direction when required to meet the business demands
Be proactive and self-motivated to work in a complex global organization
Excellent communication and people management skills, experience at advising key stakeholders at senior and board level
Remarks:
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