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  • Job Industry:Information Technology
  • Position:Data Centre Technician
  • Reference No:ITHK03182
  • Location:Tung Chung or San Po Kong
  • Job Description:

    • To provide 7 x 24 system monitoring through monitoring tools to ensure system availability meets service level
    • Monitors file backups through centralized backup system
    • Maintains system uptime accordingly to agreed maintenance windows and provide maintenance at agreed time line
    • Record the media usage and handle the rotation of media according to manufacturer's recommendation
    • Operates in 7 x 24 basis to answer technical support calls from customer's service desk with English and Cantonese
    • Dispatches incident that cannot be resolved by Technical Support Team
    • Logs the incident to Incident Management System
    • Provides availability and performance report periodically

  • Requirement:

    • ITIL certification or equivalent is an advantage

    • Diploma / Higher Diploma holder in Computer Studies or related fields

    • At least 1 year hands on experience in Data Centre Operations field

    • Knowledge of UNIX, AS/400 and Windows Server 2003 / 2008 operating systems

    • Knowledge of Data Processing concepts such as disaster recovery, backup systems, storage management, and continuous availability is an advantage

    • Good command of spoken and written English and Chinese

    • Shift duties is required

  • Remarks:

    Working Hours: Provide 7 x 13 / 7 x 24 from Sunday to Saturday (Shift Duty) , 0000-2359, including public holiday and adverse weather conditions (including Typhoon Warning Signal No. 8 or above and / or Black Rainstorm Warning).

Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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