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  • Job Industry:Information Technology
  • Position:Senior Service Desk Agent
  • Reference No:
  • Location:Hong Kong
  • Job Description:

    Job Description:  

    • Perform level 1 support on IT incident troubleshooting, incident Ticket Escalation
    • Provide IT system usage support to CLP end user
    • Maintain Service Level Agreement on providing technical support service
    • Responsible ticket resolving according to case severity
  • Requirement:

    Requirement:

    • Hands on IT call centre working experience
  • Remarks:

     

    Remarks:
    For interested parties, please state your availability, last drawn salary and expected salary in your CV.
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