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  • Job Industry:Information Technology
  • Position:Service Support Officer*3 (Permanent role)
  • Reference No:
  • Location:Hong Kong
  • Job Description:

    Role: Permanent

    Working Schedule:

    • Work for 24 days with 7 days off (on shift)
    • 08:00 - 17:00 / 14:00 – 23:00 / 23:00 – 08:00.

     

    Responsibilities:

    • Perform technical support service of computer applications, hardware, software, networking, telecommunication systems and infrastructure IT support to external clients
    • Keep track of incident tickets updated and follow-up with relevant teams
    • Issue isolation, troubleshooting on all incident case.

     

    Other Benefits:

    • Shift Allowance
    • Transport Allowance
  • Requirement:

    Requirements:

    • Diploma holder or above of Computer Studies
    • 1 year's experience in IT/Telecom industry
    • Understanding of LAN / WAN, TCP/IP networking, DNS, VPN, firewall router and switch
    • Understanding of Windows server and Linux.
  • Remarks:

    Please state your availability and salary in your CV.

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