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  • Job Industry:Information Technology
  • Position: IT Technical Specialist
  • Reference No:20220607
  • Location:Mongkok
  • Job Description:

    - Provide end-user technical support for office and stores

    - Respond to telephone / email / WhatsApp enquiries from users on technical support, troubleshooting and resolution

    - Hands-on role including desktop installations (hardware, software, mobile devices etc.), configuration, system testing, and day-to-day support covering end-user desktop & business applications

    - Manage IT inventory and maintain proper records; and 

    - Support infrastructure related projects

  • Requirement:

    - Bachelor / Higher Diploma holder in Computer Studies or related disciplines

    - 3 years working experience in IT or telecommunication field;

    - Knowledge in Windows 7/8/10, Microsoft Windows server, Networking, Google G Suite, Android & IOS support;

    - Experience in PABX /IPT such as Voice Mail, IVRS and contact center solutions will be an advantage;

    - Self-motivated, detail- oriented, and able to work under pressure 

    - Good in interpersonal and communication skills 

    - Good in spoken and written English and Cantonese

  • Remarks:
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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