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    Analyst Programmer

  • Hong Kong - Hong Kong
  • Posted on 17 Oct 2019

    Working Hour:  Mon - Fri 09:00 - 18:00

    Period:  1 year

    Resident Systems Engineer (LAN Support - GOA)

  • Hong Kong - Admiralty
  • Posted on 27 Sep 2019

    Network and technical support service for GOA LANs

    • Provide network and technical support service for GOA LAN;
    • Advise, coordinate and assist in the technical support of GOA LANs and computer systems of the B/Os;
    • Provide day-to-day support services to user workstations and network equipment in the B/Os;
    • Interact and follow up with LAN administrators of the respective B/Os for maintenance and fault reported for any computer and network equipment and software until case completed;
    • Interact and follow up with OGCIO and/or LAN administrators of the respective B/Os for maintenance and fault reported for any backbone equipment and software until case completed;
    • Provide support service to user enquiries about software usage and hardware problem of user workstations and network equipment in the B/Os; 
    • Advise on good practices for software asset management and security patching covering GOA LAN workstations and/or servers; 
    • Review, recommend and perform hardware/software enhancement, upgrade and replacement; and
    • Perform any other related activities as requested by the Government.

     

    Requirements

    • At least four (4) years of IT Working Experience in the Relevant Period of which at least two (2) years working as LAN support. IT experience as GOA LAN resident support in Bureaux/Departments of HKSARG is desirable; 
    • Should be able to communicate in Cantonese and English fluent