T &S Quantum is a regional specialist professional recruitment consultancy

Hands-on management and strong experience in Applications and Windows Server migration projects and Application BAU Support
Highly preferable with working experience in banking sector.
Technical knowledge of File Transfer software (Progress MoveIT, IBM Connect Direct, Microsoft Window command batch/vbscript, SFTP; or other equivalent products with hands on experience
Strong in management of Windows Infrastructure or Applications projects, provide technical migration or upgrade solutions for any IT or business project or BAU request
Strong in management and co-ordination with various stakeholders (including user, external parties, technical teams) to perform testing, system change promotion as well as production rollout
Define and maintain the standard operation workflow on support area
Strictly follow audit and regulation requests; provide and review the evidences promptly as required
Hands-on management of daily support operation on applications and maintain the stability and secured system environment
On-call standby support is required in non-office hours

Contract Project Manager – Enterprise Asset Management System (EAMS)

Hong Kong -

Posted on 18 Aug 2023

The next generation EAMS is an ambitious technology program aim at transforming core maintenance operations platform with new digital capabilities by leveraging packaged solutions and integration to internal bespoke solutions. Besides the core operating capabilities such as, fault management, work management, asset management, the eventual platform will enable state of art integration with IoT, ERP, Analytics, BIM, GIS, etc.

We are looking for high caliber IT Project Manager to join us and lead project implementation of this ambitious program.

Technical Engineer (Team Leader) – Client Support Center Support Specialist

Hong Kong -

Posted on 18 Aug 2023

ROLE DESCRIPTION

This is a L2 support specialist role based at client office
A support specialist with 2 – 4 years’ experience within a desktop/helpdesk environment who demonstrates high levels of customer care and behaviour at all times.
Proven technical ability in supporting software and/or hardware within a comparable service/outsourced environment under SLA/SLO conditions.
With demonstrable experience of working in a pressurised environment to tight timescales, they will provide specialist technical support to customer clients in accordance with SLA/OLA definitions.
The job role entails the provision of support to the external customer facing Customer Support Centre in the provision of Secure-ID authentication tokens and providing support to the Back Office 3rd line support team to assist with low level technical activities

Contract Project Manager (Data Center Migration)

Hong Kong -

Posted on 18 Aug 2023

Technical Support Engineer (Business Unit Support Specialist, BUSS)

Hong Kong -

Posted on 18 Aug 2023

Business Unit Support Coverage

Provide Local Level 2 support to one of the coverage areas below
Trading Floor: Equity, Fixed income, Currency, Commodities, etc.
Advisory: Investment banking, Capital Market Group, Research Analyst, Wealth Management, Investment Management, Firm Management (VIP), etc.
Back Office: HR, Legal, Compliance, Technology, Operations, Corporate Services, etc.

Technical Engineer – Client Support Center Support Specialist

Hong Kong -

Posted on 18 Aug 2023

ROLE DESCRIPTION

This is a L1 support specialist role based at client office
A support specialist with 1 – 2 years’ experience within a desktop/helpdesk environment who demonstrates high levels of customer care and behaviour at all times.
Proven technical ability in supporting software and/or hardware within a comparable service/outsourced environment under SLA/SLO conditions.
With demonstrable experience of working in a pressurised environment to tight timescales, they will provide specialist technical support to customer clients in accordance with SLA/OLA definitions.
The job role entails the provision of support to the external customer facing Customer Support Centre in the provision of Secure-ID authentication tokens and providing support to the Back Office 3rd line support team to assist with low level technical activities

Technical Support Engineer (Deskside Support, DSS)

Hong Kong -

Posted on 18 Aug 2023

Business Unit Support Coverage

Provide Local Level 1 support for all Business Unit includes:
Trading Floor: Equity, Fixed income, Currency, Commodities, etc.
Advisory: Investment banking, Capital Market Group, Research Analyst, Wealth Management, Investment Management, Firm Management (VIP), etc.
Back Office: HR, Legal, Compliance, Technology, Operations, Corporate Services, etc.