Deskside Support Engineer
- Hong Kong - Kowloon Bay
Posted on 20 Mar 2020
Industry: FSI
Duration: 6 Months (You will get to convert to Permanent with good performance)
Support Business:
Description:
PRINCIPAL DUTIES AND RESPONSIBILITES
- Provide on-site technical support for desktop PCs (software and hardware), Voice equipment & Mobile device (Smart Phone / Tablet)
- Physically set up computers and software system installation
- Perform basic hardware moves and changes
- Record and manage all incidents and requests in ticket-tracking system
- Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
- Develop and update new and existing process
- Proactively inform management of trends, significant problems and expected delays
- Provide other IT-related support as required by the business
- Update and manage inventory on new incoming hardware orders
- Communicate with vendors for incoming hardware orders and repairs
Qualifications:
LANGUAGE
- English: Advanced - Strong verbal, written, listening communication experience
EXPERIENCE
- 1 to 3 years industry experience
- Experience in delivering superior customer service experience, preferably from financial/banking industry
- Good working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
- Solid understanding of Intel based PC hardware/peripherals
- Exposure of mobile OS such as Apple iOS and Google Android
SKILLS
- Ability to make sound decisions following approved procedures in a fast paced environment
- Ability to effectively manage multiple tasks occurring simultaneously
- Ability to work independently with minimal supervision
End-User Support Technician
- Hong Kong - Hong Kong
Posted on 10 Feb 2020
Working Hour: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Monday to Friday, except Public Holidays)
Period: 1 Year
Web Developer / Senior Web Developer
- Hong Kong -
Posted on 26 Aug 2019
Web Developer / Senior Web Developer
Salary: 18K-28K + Performance Bonus
Job Description:
- Develop web application, content management systems (CMS) applications, corporate websites etc.
- Work closely with UI/UX design team to deliver best user experience product
- Develop corporate websites with CMS
- Able and willing to quickly learn new technologies and languages when necessary.
- Good communication and interpersonal skills.
- Excellent problem-solving and trouble-shooting skills.
- Pro-active, committed to deadlines, and willing to take challenges.
- Able to work under pressure and overtime when required to meet project deadlines.
Immediately Available is an advantage.
Job Requirements:
- Diploma or Degree in Web Development / Computer Science / Information System or equivalent disciplines.
- Minimum 2 years of web development experience
- A solid understanding of web application development processes, from the layout/user interface to relational database structures
- Proficient in HTML5, CSS, JavaScript, jQuery, PHP / Python, RDBMS, any front-end framework such as Bootstrap / Ant design / Foundation / Semantic-ui
- Experience with any MVC framework is highly preferable
- Any experience of the followings is a plus: React / Angular / Vue.js / Docker / MYSQL / API’s
- Work closely with UI/UX design team
- Good aesthetic sense to develop front-end interface
Windows System Engineer
- Hong Kong - Admiralty
Posted on 08 Aug 2019
Salary range: 29K-31K
Windows 2008 upgrade
Windows Server 2008 project implementation + troubleshooting
And some help on Active Directory + exchange and Win 10
SQL not mandatory
Requirements:
- Windows Systems administration including installation, configurations, migrations, patching, upgrades, and deployment etc.
- Responsible for technical solutions on hardware, system, and security for business and infrastructure projects.
- Responsible for end-to-end project management including feasibility study, planning, implementation, and delivery.
- Sound knowledge and experience on Windows Server 2012 and 2016.
- Experience with VMWare, Active Directory, SQL Server, IIS, SCCM, Symantec Endpoint Protection is highly preferable.
- Experience in infrastructure related project management and system integration projects.