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  • Job Industry:ESG
  • Position: Business Operations Lead – Tokyo, Japan
  • Reference No:1027380
  • Location:Japan
  • Job Description:

     

    You’ll be assigned responsibilities based on your strengths and may eventually take on team management.

    Key Tasks:

    • Improve service quality using CS and NPS feedback from merchants and users
    • Design and manage operational workflows for new service launches, including outsourcing
    • Provide monitoring infrastructure for KPIs and P&L using tools like DOMO and SQL
    • Manage budgeting and forecasting
    • Organize management meetings within the company and department
    • Collaborate with the corporate accounting team on financial operations
    • Identify and solve internal challenges
    • Work Environment:
    • Department size: ~70 members
    • Business Management Group: 1 Manager, 4 Employees, 4 Temp/Part-time Staff
    • Team profile: Mostly in their 20s–30s, flat and positive communication culture
    • Backgrounds:
    • Mid-career: Sales, Accounting
    • New grads
  • Requirement:
    • 5+ years of professional experience
    • Strong communication skills and a proactive attitude

    • Plus one of the following:

    • Experience in data analysis or P&L creation
    • Experience in workflow improvement, design, or implementation
    • Basic project management skills
    •  
    • Experience in corporate strategy or business planning at a company
    • Location: Tokyo, Japan
    • English Requirement:
    • TOEIC score of 800+ or equivalent proof of English proficiency (e.g., degree from an English-speaking university)
    • Proof must be submitted by the time of offer. If unavailable, may administer a TOEIC IP test during the selection process.
  • Remarks:
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1027380
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