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  • Job Industry:Information Technology
  • Position:IT Administrator
  • Reference No:ITHK08183
  • Location:Kowloon Bay
  • Job Description:

    1. Provide the first level support on China IT infrastructure including network and telecom
    2, Coordinate with Regional IT, management and service provider to roll out various infrastructure projects in greater China region
    3. Configure network and telecom equipment as need, apply necessary IT securities policy in the equipment
    4. Handle break/fix issues as required on network and telecom equipment.
    5. Maintain and report on current network and telecom system.
    6. Submit Request for change requests to the Change Management Board as required for additions or changes made to the network
    7. Create and maintain network and process documentation covering backups, patching, hardware, software or other items as deemed necessary by their supervisor.
    8. Plan, organize, oversee, and perform optimizations of the network and telecom environment.
    9. Perform after hour maintenance and emergency on call work as needed
    10. Perform and monitor the backup processes for server and data storage devices at the various Data Centers and Server rooms.
    11. Manage and control the service of external IT service and hardware vendor

  • Requirement:

    1. Minimum of 5 years working in a large global organisation using in-sourced and out-sourced IT services
    2. Hands-on experience of developing and implementing best practice service management processes in a fast-moving organisation
    3. Performance-focused and able to motivate teams that demand and achieve service excellence
    4. Commercial focus, pragmatism and sound negotiating skills
    5. Clear communicator with excellent interpersonal skills, able to build effective relationships with internal and external partners / service providers
    6. Able to calmly take ownership of the identification and resolution of team, technical or commercial service management issues and to resolve problems quickly and effectively

  • Remarks:

    Salary: 20K - 25K

Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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