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  • Job Industry:Information Technology
  • Reference No:
  • Location:India
  • Job Description:

    Key Responsibilities:

    1.      To provide technical and functional support to end-users.

    2.      To be the first point-of-contact and handle Level 1/2.

    3.      Meet the objectives set by Reporting Manager (Onshore and offshore) so as to meet organization goals

    4.      To provide user requests/incidents follow-up until their resolution.

    5.      To prioritize your workload in a continually fast-moving environment whilst managing conflicting requests and keeping within deadline.

    6.      Ready to work in shifts , provide weekend and holiday coverage

  • Requirement:





    Graduate degree in Engineering, Computer Science



    ·       3-5 years of experience in  Application support

    ·       Knowledge on banking application will be preferable.


    Soft Skills:

    ·       Good verbal and written communication skills

    ·       Good analytical and problem solving skills

    ·       Enthusiastic to work in challenging environment

    ·       Ability to communicate with client & users

    Technical  Skills:

    ·       1. SQL; PL/SQL (Oracle)

    ·       2. Unix, Shell Scripting

    ·       3. MQs (Good to have)

    ·       4. Basic XML

    ·       5. Comfortable in Scheduling Tools like Dollaru,  Univiewer or Autosys.

    ·       6. Comfortable in Monitoring Tools like Geneos.

    ·       7. MS – SQL (Good to have)

    ·       8. Understanding of ITIL processes

    ·       9. Working knowledge of Tomcat/Apache,IIS & Webservices

    ·       10. Working knowledge on Actimize Tool.

  • Remarks:
    For interested parties, please state your availability, last drawn salary and expected salary in your CV and send it to ''.
    Also, please state the source of the job advertisement (e.g. cpjobs) in your email. CVs that are sent to '' will be processed on a priority basis.
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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