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  • Job Industry:Information Technology
  • Position:IT Supervisor
  • Reference No:
  • Location:Hong Kong
  • Job Description:

    Duties:

    • Manage a group of helpdesk and deskside team members
    • Able to assign tasks among the team and manage the tasks until completion
    • Handle escalations, exceptions and complaints within the team and concern raised from customer's side
    • Support VIP cases and provide update to customers within SLA
  • Requirement:

    Requirements:

    • At least 2 years of exp in supervising role
    • Cert holder is highly preferred
  • Remarks:
    Remarks:
     
    Please state your availability and expected salary in your CV.
     
    Please send an email to 'personnel@tsquantum.com' if you are interested in any other IT-related roles.
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