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  • Job Industry:Information Technology
  • Position:Service Desk Support
  • Reference No:HJC01
  • Location:Hong Kong
  • Job Description:

    Duties:

    • Provide a single-point-of-contact support for the end users to report computer related problems and enquiries
    • Users could contact the Service Desk via a dedicated telephone hotline, email or fax
    • Resolve reported incidents or dispatch the incidents to the appropriate 2nd level support group for follow-up

     

  • Requirement:

    Requirements:

    • Diploma graduate or above, study in computer science or information technology
    • At least 1 year working experience
    • Working experience in MS Office (Excel/Word, ppt and Visio)
    • Proficiency in written and oral English & Cantonese (Chinses), fair in Mandarin.
    • Good communication skill and telephone manner
    • Service oriented, customer service minded
    • Good knowledge of IT and desktop applications
  • Remarks:

    Please state your expected salary and availability in your CV. 

    Please send an email to valerianayiu@tsquantum.com if you are interested in other IT-related roles.

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Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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HJC01
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