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Service Desk Support
Updated on 17 Apr 2020
Job Detail
- Job Industry:Information Technology
- Position:Service Desk Support
- Reference No:HJC01
- Location:Hong Kong
- Job Description:
Duties:
- Provide a single-point-of-contact support for the end users to report computer related problems and enquiries
- Users could contact the Service Desk via a dedicated telephone hotline, email or fax
- Resolve reported incidents or dispatch the incidents to the appropriate 2nd level support group for follow-up
- Requirement:
Requirements:
- Diploma graduate or above, study in computer science or information technology
- At least 1 year working experience
- Working experience in MS Office (Excel/Word, ppt and Visio)
- Proficiency in written and oral English & Cantonese (Chinses), fair in Mandarin.
- Good communication skill and telephone manner
- Service oriented, customer service minded
- Good knowledge of IT and desktop applications
- Remarks:
Please state your expected salary and availability in your CV.
Please send an email to valerianayiu@tsquantum.com if you are interested in other IT-related roles.
DISCLAIMER
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.
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