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  • Job Industry:Accounting & Finance
  • Position:Technical Specialist - Wintel
  • Reference No:
  • Location:
  • Job Description:

    Duties & Responsibilities:

    • Deliver daily technical support and implement project to Windows and virtualization infrastructures
    • Follow change management process
    • Follow incident and problem management process including problem isolation, service resumption, diagnosis, root-cause analysis & reporting
    • Handle customer requirements including end-to-end implementation, on-going support and documentation
    • Communicate with customers, vendors and internal support teams for project implementation and other technical support
    • On-call support to customers in case of incidents
  • Requirement:

    Requirements:

    • Degree holder in IT or related disciplines
    • 4 to 6 years of relevant experiences
    • Experience in managing Windows servers, VMware & MS/VCS Clustering
    • Familiar with HP, Dell and IBM servers
    • In-depth ITIL knowledge
    • Certified MCP, MCSE, MCITP, VC5 an advantage
    • Experience in PowerShell scripting, MS Hyper-V, MS Exchange, SharePoint or Active Directory an advantage
    • Able to work independently with minimal supervision
    • Good command of spoken and written English and Chinese
    • Team player with good interpersonal and communication skills
  • Remarks:
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