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  • Job Industry:Information Technology
  • Position:Helpdesk Support Officer
  • Reference No:20220507
  • Location:Hung Hom
  • Job Description:

    - Provide Help desk support – Level 1 trouble shooting and resolution to application problem. 

    - Frontline diagnostic of problem 

    - Recommendation on improving performance on the PC & network. 

    - Reinstallation of software system when necessary or for new installation of PC hardware / software / services. 

    - Maintaining an updated problem and log change for each network at each user site 

    - Periodic virus-checking service. 

    - Create or modify printer server or print queue. 

    - Set-up new user accounts, policy and security. 

    - Daily check list - error log checking and reporting.

  • Requirement:

    - 2 years working experience in IT support

    - Knowledge in Windows System and Microsoft Office System

    - Customer service-orientated and have problem-solving skills.

  • Remarks:
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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