Updated on 04 Jul 2022
Updated on 20 Jun 2022
Updated on 20 Jun 2022
Updated on 20 Jun 2022
Updated on 20 Jun 2022
- Responsible for application support, including ERP, CRM
- Handle technical support cases end-to-end as first point of contact for users
- Study and understand user’s requirements, identify and bridge gaps with stakeholders
- Assist in project implementation, including UAT and other related ad-hoc projects
- Provide help desk support to internal users and ensure smooth operation of IT systems
- Higher Diploma/Degree in Information Technology or related discipline
- 1-2 years' relevant experience
- Knowledge in SQL
- Knowledge in Android/iOS/web application implementation
- Good communication skills and able to work with different internal and external stakeholders
- Self-motivated, responsible, well-organized, detail-oriented and willing to learn
- Proficiency in both written and spoken English and Chinese