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  • Job Industry:Information Technology
  • Position:Application Support
  • Reference No:20220412
  • Location:Central
  • Job Description:

    - Responsible for application support, including ERP, CRM 

    - Handle technical support cases end-to-end as first point of contact for users

    - Study and understand user’s requirements, identify and bridge gaps with stakeholders

    - Assist in project implementation, including UAT and other related ad-hoc projects

    - Provide help desk support to internal users and ensure smooth operation of IT systems

  • Requirement:

    - Higher Diploma/Degree in Information Technology or related discipline

    - 1-2 years' relevant experience  

    - Knowledge in SQL

    - Knowledge in Android/iOS/web application implementation

    - Good communication skills and able to work with different internal and external stakeholders

    - Self-motivated, responsible, well-organized, detail-oriented and willing to learn

    - Proficiency in both written and spoken English and Chinese

  • Remarks:
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20220412
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