Posted on 01 Apr 2020

Salary range: 37.5K - 47.5K per month

Job Responsibility

• Configuring and supporting network and security devices and services (e.g. routers, switches, firewall, loadbalancer, IPS, web proxy, DDoS, IPSEVPN, QoS etc.)
• Perform network maintenance and system version upgrade
• Provide support and troubleshooting for network issues
• Maximizing network performance through ongoing network monitoring and troubleshooting

Job requirement

• In depth understanding of communication protocols (TCP/IP) and routing protocol( BGP, EIGRP, OSPF, HSRP, IPSEC, QoS)         
• Minimum of 5+ year of experience in data network, supporting cisco switches and routers  
• Demonstrated experience with CISCO products, PaloAlto firewall, Fortigate firewall, Bluecoat proxy and F5 load balancer
• Hands-on experience with network diagnostic and network analytics tool

Posted on 20 Mar 2020

Industry: FSI

Duration: 6 Months (You will get to convert to Permanent with good performance)

Support Business:

• All Business units

Description:

PRINCIPAL DUTIES AND RESPONSIBILITES

• Provide on-site technical support for desktop PCs (software and hardware), Voice equipment & Mobile device (Smart Phone / Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

Qualifications:

LANGUAGE

• English: Advanced - Strong verbal, written, listening communication experience

 EXPERIENCE

• 1 to 3 years industry experience
• Experience in delivering superior customer service experience, preferably from financial/banking industry
• Good working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Solid understanding of Intel based PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android

SKILLS

• Ability to make sound decisions following approved procedures in a fast paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with minimal supervision

Posted on 28 Feb 2020

Position Title:

• Business Unit Support Specialist (BUSS)

Support Business Unit:

• May assigned to focus on either one below
• Trade Floor: Equity / Fixed income / Currency / Commodities, etc.
• Advisory: Investment banking / Capital Market Group / Research Analyst / Wealth Management / Investment Management / Firm Management (VIP), etc.
• Back Office: Operations / HR / Legal / Compliance / IT / Administration, etc.

Description:

PRINCIPAL DUTIES AND RESPONSIBILITES

• Provide on-site technical support for desktop PCs – both software and hardware
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Proactively inform management of trends, significant problems and expected delays.
• Provide other IT-related support as required by the business  (Holiday, off-hour and BCP Support)
• Test applications as required by the business before rollout
• Documentation of products and processes

Qualifications:

LANGUAGE

• English: Advanced Level - strong verbal, written, listening communication experience

EXPERIENCE

• 2 to 5 years of IT support experience
• Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support is an advantage
• Good Working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Solid understanding of Intel based PC hardware/peripherals
• Basic understanding of network and server side infrastructure
• Project execution exposure
• Experience in trading floor and market data applications support is a bonus

SKILLS

• Ability to make sound decisions following approved procedures in a fast paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision

Working Shift Hours:

• Coverage hour: Monday to Friday 06:30 to 19:00
• Roster: 8 working hour shift defined by team manager within coverage hour above
• Occasional non-office hours (night & weekend) over time work requires
• Holiday & extreme weather onsite coverage requires (Team rotation)

Posted on 10 Feb 2020

Working Hour: Monday to Friday, 9:00 a.m. to 6:00 p.m. (Monday to Friday, except Public Holidays) 

Period: 1 Year

Posted on 26 Aug 2019

Web Developer / Senior Web Developer

Salary: 18K-28K + Performance Bonus

Job Description:

• Develop web application, content management systems (CMS) applications, corporate websites etc.
• Work closely with UI/UX design team to deliver best user experience product
• Develop corporate websites with CMS

• Able and willing to quickly learn new technologies and languages when necessary.
• Good communication and interpersonal skills.
• Excellent problem-solving and trouble-shooting skills.
• Pro-active, committed to deadlines, and willing to take challenges.
• Able to work under pressure and overtime when required to meet project deadlines.

Immediately Available is an advantage.

Job Requirements:

• Diploma or Degree in Web Development / Computer Science / Information System or equivalent disciplines.
• Minimum 2 years of web development experience
• A solid understanding of web application development processes, from the layout/user interface to relational database structures
• Proficient in HTML5, CSS, JavaScript, jQuery, PHP / Python, RDBMS, any front-end framework such as Bootstrap / Ant design / Foundation / Semantic-ui
• Experience with any MVC framework is highly preferable
• Any experience of the followings is a plus: React / Angular / Vue.js / Docker / MYSQL / API’s
• Work closely with UI/UX design team

• Good aesthetic sense to develop front-end interface
   

Posted on 08 Aug 2019

Salary range: 29K-31K

Windows 2008 upgrade

Windows Server 2008 project implementation + troubleshooting

And some help on Active Directory + exchange and Win 10

SQL not mandatory

Requirements:

• Windows Systems administration including installation, configurations, migrations, patching, upgrades, and deployment etc.
• Responsible for technical solutions on hardware, system, and security for business and infrastructure projects.
• Responsible for end-to-end project management including feasibility study, planning, implementation, and delivery.
• Sound knowledge and experience on Windows Server 2012 and 2016.
• Experience with VMWare, Active Directory, SQL Server, IIS, SCCM, Symantec Endpoint Protection is highly preferable.
• Experience in infrastructure related project management and system integration projects.