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  • Job Industry:Information Technology
  • Position:Desktop Support
  • Reference No:VS - 1809180
  • Location:Hong Kong
  • Job Description:

    Scope of Work:

    • Dedicated Onsite Resource (FTE) responding to tickets within client’s Ticketing Tool.
    • Break & Fix incl. Device Swap
    • IMAC/D incl. Disk Wiping, Re-marketing and Storage
    • Asset Management
  • Requirement:


    • Professional degree or equivalent experience
    • 2 – 4 years experience
    • Good in English
    • Excellent in Cantonese


    Technical Expertise:

    • Operating systems, OS Certifications preferred
    • Hands and Eyes experience with POS Lucas, server, network, voice hardware, print & scan
    • Strong technical expertise on desktop and workplace environment


    Equipment in Scope:

    • Workstation equipment (incl. POS Lucas)
    • Server and Storage equipment
    • Network equipment
    • Voice equipment
    • Print and Scan equipment

    ~ Professional customer communication skills
    ~ Reporting should be conducted via Hemmersbach Information System (HIS)
    ~ Required Equipment: Screwdrivers, mobile devices, ESD security mat, pair of pliers

  • Remarks:


    For interested parties, please state your availability, last drawn salary and expected salary in your CV.

Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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VS - 1809180
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