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  • Job Industry:Information Technology
  • Position:Desktop Support
  • Reference No:VS - 1809180
  • Location:Hong Kong
  • Job Description:

    Scope of Work:

    • Dedicated Onsite Resource (FTE) responding to tickets within client’s Ticketing Tool.
    • Break & Fix incl. Device Swap
    • IMAC/D incl. Disk Wiping, Re-marketing and Storage
    • Asset Management
  • Requirement:

    Requirements:

    • Professional degree or equivalent experience
    • 2 – 4 years experience
    • Good in English
    • Excellent in Cantonese

     

    Technical Expertise:

    • Operating systems, OS Certifications preferred
    • Hands and Eyes experience with POS Lucas, server, network, voice hardware, print & scan
    • Strong technical expertise on desktop and workplace environment

     

    Equipment in Scope:

    • Workstation equipment (incl. POS Lucas)
    • Server and Storage equipment
    • Network equipment
    • Voice equipment
    • Print and Scan equipment

    ~ Professional customer communication skills
    ~ Reporting should be conducted via Hemmersbach Information System (HIS)
    ~ Required Equipment: Screwdrivers, mobile devices, ESD security mat, pair of pliers

  • Remarks:

    Remarks:

    For interested parties, please state your availability, last drawn salary and expected salary in your CV.

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Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

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VS - 1809180
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