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  • Job Industry:Accounting & Finance
  • Position:Field Engineer 4
  • Reference No:
  • Location:
  • Job Description:

    What success looks like in this role:

    • Responsible for providing onsite PC/Laptop break-fix services at customer site.
    • Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
    • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
    • May perform routine installs, moves, adds and changes as part of a directed team, including:
      • Complex desktop and laptop break fix work 
      • Whole unit replacement
      • Simple desktop printer fixes
      • Load software with a script
  • Requirement:

    You will be successful in this role if you have:

    • HKCEE/HKDSE or above;
    • Minimum of 6 months of hands-on experience with laptop and desktop break-fix
    • Willing to work outdoor and hard-working
    • Ability to resolve basic / non-complex problems as directed
  • Remarks:
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