Find Us On

| 繁 簡
Home > Job Detail

Quick Job Search

Latest Jobs

Job Detail

  • Job Industry:Information Technology
  • Position:Assistant Manager, Professional Services Support
  • Reference No:F -29
  • Location:
  • Job Description:
    • Provide 1st tier support with the support from Internal and External development team(s)
    • Utilize the shared resources to provide implementation / bug fixing services as the backup to PS teams (RPA, BPM, and/or other technologies)
    • [Support Services] Act as the figurehead to report support services with customer and manage the daily operation of support team (define severity, progress review, estimation for new support order, etc.)
    • [Vendor Management] Work with vendors to provide the support services and review the services level of the vendors
    • [People Management] Manage and Mentor direct subordinates and other shared resources
    • [Process Improvement] Work with other PS teams and MKT to streamline the whole process on how to handle Support order
    • [System Development] Involve in development of internal system for support team
  • Requirement:
    • Diploma or Degree holder in Computer Science, Information Technology or related discipline
    • At least 5 years’ IT experience with 3 years in system development and/or application support
    • Ability to work positively with the wide range of individuals involved in development
    • Certification of PMP is a plus
    • Good command in both spoken and written of Cantonese, English, and Mandarin
  • Remarks:
DISCLAIMER
Data collection will be treated in strict confidentiality and used solely for recruitment purposes. All related information will be kept in our database for up to 24 months.

Apply Job

F -29
Browse...
I would like to receive email alerts for new job postings

2015 T&S Quantum. All Rights Reserved.